Career Specialist – Full and part-time
07/13/2022 04:03:22 PM
*Full and Part-time positions available*
Minimum qualifications required for this position include:
- Excellent professional administrative skills desired
- A minimum of one (1) year experience working with customers or clients, preferably in a placement, educational, human service, or career development capacity.
- High school diploma or GED required; additional education in a related field preferred, but not required.
- Ability to articulate thoughts clearly, both written and verbally, with proper grammar, punctuation and to apply language rules.
- Ability to present program information to job seekers, community agencies, and employers.
- Ability to apply techniques used in resume and cover letter writing and effectively guide customers in the process.
- Excellent interpersonal skills and the ability to maintain professional, friendly relationships with all visitors to the Michigan Works! Service Centers, including job seekers, partner staff, employers, program administrators and monitors.
- Demonstrated proficiency in Microsoft Office – Word, Excel, and various Internet and job search applications.
- Home base location will be assigned. Candidates must be able to work at any of six Detroit locations, as needed.
- Candidates bilingual in Arabic/English or Spanish/English encouraged to apply.
Full-time hours: 8:30 a.m. to 5:00 p.m.
Part-time hours: 10:00 a.m. to 3:00 p.m.
Employment Services Coordinator
07/13/2022 04:13:50 PM
*Position is for Michigan Works! location at 7 Mile and Gratiot/Detroit,MI OR
W.Warren near Southfield Freeway, Detroit, MI
Individuals who speak/read/write fluently in Arabic and English are
encouraged to apply
The Employment Service Coordinator is responsible for providing direct supervision of staff and oversight of ES program operations at all DESC center locations in accordance with provisions in the ES manual and local policies and procedures. This person is also responsible for coordination of facilities and services to customers with DESC and the One Stop Center partner agencies. This includes the identification and development of resources, materials, and sources of opportunities to promote placement of qualified Employment Service customers into suitable employment. The Employment Service Coordinator will promote excellence in customer service, provide guidance, direction and instruction to center ES staffs, coordinate scheduling to maintain proper coverage of all centers, and provide accurate reporting of ES data.
- Oversees the daily operations of the ES Center to ensure high quality service delivery to all customers in adherence with program regulations, agency policies, and state mandates.
- Coordinates staff scheduling to ensure sufficient coverage of the ES Center at all times, employee attendance tracking and recording, and data gathering to ensure compliance with and support of reported levels of service.
- Maintains effective and mutually beneficial relationships to enhance the One Stop Center services with One Stop staff and partners, including actively participating in regular meetings and coordinating communication between center and program staffs.
- Compiles and submits required reports within specified deadlines ensuring accuracy of data and maintains the necessary back-up records to support data and reporting for the center. Ensures confidentiality of records in compliance with the ES manual guidelines and local policies.
- Provides direction and guidance for ES staffs and on-going coaching to meet quality and performance goals. Trains new staff in center operations, monitors professional development and maintains staff performance tracking and evaluations.
- Maintains and orders supplies through the ES Program Manager and coordinates facility, equipment and IT support through procedures appropriate to each center.
- Facilitates quality customer service while providing a user-friendly atmosphere in the Service Centers.
- Presents program orientation sessions at various events, meetings, rapid response worker orientations, and community agencies to market services available at the various
- May facilitate job search skills workshop sessions to include resume writing, interviewing and mock interviewing and use of various Internet based job search resources.
Career Specialist – Part-time
07/13/2022 04:12:07 PM
Great opportunity for those interested in workforce development. The career specialist is responsible for assisting customers of Michigan Works! Service Centers in their search for employment and directing them toward additional workshops or programs from which they may benefit. This includes providing consistent, expert advice and professional support for job seekers and employers in utilizing on-line, Center, and program resources, assisting customers in developing professional electronic resumes, assisting with application completion, conducting on-line job or resume searches and presenting various career development workshops, program orientations and seminars. The Career Specialist is also responsible for providing timely and accurate information regarding the services available to customers, maintaining accurate records in accordance with local, state, federal and unit regulations, and maintaining updated information and resources in the centers.
Minimum qualifications required for this position include:
- Excellent professional administrative skills desired
- A minimum of one (1) year experience working with customers or clients, preferably in a placement, educational, human service, or career development capacity.
- High school diploma or GED required; additional education in a related field preferred, but not required.
- Ability to articulate thoughts clearly, both written and verbally, with proper grammar, punctuation and to apply language rules.
- Ability to present program information to job seekers, community agencies, and employers.
- Ability to apply techniques used in resume and cover letter writing and effectively guide customers in the process.
- Excellent interpersonal skills and the ability to maintain professional, friendly relationships with all visitors to the Michigan Works! Service Centers, including job seekers, partner staff, employers, program administrators and monitors.
- Demonstrated proficiency in Microsoft Office – Word, Excel, and various Internet and job search applications.
- Home base will be in Southgate (1 position) and Wayne (1 position), Michigan; must be able to work at all other locations as needed: Dearborn, Highland Park, and Livonia. Must have your own transportation.
Career Coach
07/20/2022 02:28:27 PM
The Career Coach is responsible for providing the following services to the WIOA customer: recruitment, enrollment, career assessment, job search assistance, resume writing, goal setting, supportive services, job club, intensive activities, training, case management and follow-up. The Career Coach is also required to assist with referring customers to open jobs orders and serving as back-up to the team. Will assist in ES Resource Room to help serve customers and ensure overall coverage. Staff is required to work a flexible schedule when needed to cover special events.
The Career Coach will assist Business Services personnel in all facets of business services to fill available jobs; provide prescreened referrals for open orders; meet or exceed placement goals set forth; and work cooperatively with WIOA team during the coordination of large-scale hiring events. The Career Coach is responsible for performing follow-up to reach customers during post program follow-up in accordance with established procedures and programmatic regulations.
Part-time Driver
07/13/2022 04:27:21 PM
The Driver is responsible for transporting DCC customers to and from various programs, employment interviews, employment, medical appointments, group trips and any scheduled trip and/or assignment designated by dispatch. The Driver processes and completes all necessary paperwork in a timely manner, which includes logging transportation information, both handwritten and computer based. This position also fills in for the Dispatcher when needed, and must be able to perform those duties also.
PRINCIPAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Responsible for transportation runs which includes picking-up customers and dropping them off at various locations, then transporting the customers on return trips via the DCC Van, SMART Bus or SMART Van. Responsible to review and check transportation schedule before departure and to bring to the attention of dispatch and/or the coordinator any issues or concerns Prepares each days route, makes any necessary changes, and notifies customers of any changes in arrival or departure times. Performs vehicle inspections and maintenance. This includes ensuring the vehicles have the appropriate amount of gas, oil, antifreeze, windshield washer fluid, and that the handicap accessibility equipment is functional. Cleans the interiors and exteriors of the DCC vehicles, as needed and directed. Notifies management when vehicles are in need of repair and provide appropriate paperwork. Maintains a driving log and keeps track of mileage on all DCC vehicles. Inspects and completes an inspection form before departure and/or when changing vehicles. Ensures that safety equipment is on-board and vehicle including tires are in good operating condition. Makes copies and properly files all completed drivers reports, transportation requests, and vehicle inspection forms. Responsible for maintaining good customer relations and services. Performs various departmental and/or agency tasks, as assigned.
Drivers must be willing to work any shift including a split-shift if necessary and be willing to adapt or change shift hours, including weekends as needed. Maintains contact with dispatch at all times, agency-issued cell phone must be charged daily and in good working order at all times. If cell phone is lost or damaged the driver must report this immediately to the coordinator and Planning Director. Ensures that appropriate tools of the trade, such as maps, flashlights, jumper cables, cell phone, drivers license, insurance information, emergency equipment, and medical safety kit are on-board and in order at all times and during all trips. Ensures that any accident/incident is reported immediately upon return to the building, within one hour after the event. A written accident/incident report must be completed and submitted to the manager within 24 hours. Provides assistance to passenger with disabilities. Schedules, books, confirms and logs all customer transportation requests. Ensures that the daily scheduled route assignments are completed. Makes any necessary changes, and notifies customers of any changes in arrival/departure times. Updates and maintains transportation database, MIS and KIDSMART programs. Maintains constant contact with drivers by cellular telephone/radio. Seeks and secures replacement driver, when necessary. Must have knowledge to operate various office equipment, including the telephone, fax machine, cellular telephones and the copier.
Minimum of a Chauffer’s License required.
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